Last updated: 26/11/2025

Introduction

This Privacy Policy explains how Choose New Zealand (“we”, “us”, “our”) collects, uses, stores, and protects the personal information of users who visit or interact with our website or digital platforms.
As a New Zealand-based organisation, we comply with the Privacy Act 2020 and are committed to safeguarding your personal information.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.


Collection of Personal Information

We may collect personal information directly from you when you:

  • Submit an inquiry form

  • Register for services, consultations, or newsletters

  • Apply for study-related assistance

  • Contact us via email, phone, WhatsApp, or social media

  • Interact with our website or digital campaigns

The types of personal information we may collect include:

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Education history

  • English test status

  • Funding preferences

  • Any other information you choose to provide

We may also collect non-identifiable information such as browser type, device type, and website usage data through cookies and tracking technologies.


Use of Personal Information

We may use your personal information for the following purposes:

  • To provide, manage, and improve our education advisory services

  • To respond to your inquiries, requests, or applications

  • To personalise your experience on our website

  • To send you relevant updates, notifications, or promotional material (with your consent)

  • To process applications with education providers or partners you authorise us to engage with

  • To comply with New Zealand laws and regulatory requirements

  • To protect the rights, property, or safety of Choose New Zealand, users, or the general public


Disclosure of Personal Information

We may share your personal information with:

  • Education providers, institutions, or partners — only when you have given us consent to assist with your study process

  • Service providers or contractors who help us operate our website, CRM, marketing systems, or communication tools (all bound by confidentiality obligations)

  • Government or regulatory authorities when required by law

  • Third parties involved in any merger, restructuring, or transfer of assets relating to Choose New Zealand

We do not sell or rent your personal information to any third party.


Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to enhance your browsing experience.
These technologies may collect information such as:

  • IP address

  • Browser type

  • Operating system

  • Pages visited

  • Time spent on the website

You can adjust your browser settings to refuse cookies, but please note that some features may not function properly without them.


Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.


Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your information (subject to legal obligations)

  • Opt out of receiving marketing communications at any time

To exercise these rights, contact us using the details below.


Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law or regulatory obligations.


External Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any websites you visit.


Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time.
Any changes will be effective when posted on our website.
We encourage you to review this policy periodically for the most current information.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Choose New Zealand
Email: info@choosenewzealand.com
Website: https://www.choosenewzealand.com


By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.


 

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